Please make sure you always obtain a returns receipt, and keep this safe until you've been credited for your item(s).
Our return services are free of charge!
ParcelConnect
Please attach the Fastway return label to the outside of your parcel and take it to your nearest store
If your parcel is over 10kg in weight, or over 1.5 metres in length, please use another service.
Post Office
Please attach the An Post return label to the outside of your parcel and take it to your nearest post office
If your parcel is over 25kg in weight, or over 1.5 metres in length, please use another service.
ReturnPal
You’ll need to download the An Post ReturnPal app to use this service – it’s free to download on the App Store or on Google Play.
If your parcel is over 2kg in weight, or over 1.5 metres in length, please use another service.
If your parcel is too large/heavy for the other services ...
Please call us on 01 8300 600 and we'll arrange for the parcel to be collected from your home.
Calls are charged at the national rate.