We'll process your return as quickly as we can, but it may take up to 14 days.
If you paid by card for your order, please allow a further 5 working days for your card to be credited.
You can check if your return's been received by going to your Account Transactions.
If you returned your parcel more than 14 days ago and you've only been credited for some of the items, OR you haven't received a credit at all, please contact us.