Unfortunately, online retailers are often targets for fraudsters.
We have many safeguards in place to protect your personal details, but it's also important that you're aware of basic steps to keep you safe online.
If you think that your account may have been compromised, or you've been a victim of fraud, please visit the Safety and Security section of our helpcentre for more information.
Some tips to help you stay safe online
Keep it personalDon't let anyone else set up a Simply Be account in your name.
Set strong passwordsA strong password is at least eight characters in length and includes a mix of upper and lowercase letters, numbers, and special characters.
Shop safelyMake sure the website you've accessed uses secure technology - check that the web address begins with https and also that a tiny locked padlock symbol appears next to the URL.
Keep your devices up to dateHaving the latest security software, web browser, and operating system are the best defenses against online threats. Turn on automatic updates so you receive the newest fixes as soon as they become available.
Watch out for phishing scamsPhishing scams use fraudulent emails and websites to trick users into disclosing private account or login information. Do not click on links or open any attachments or pop-up screens from sources you are not familiar with.
Share with careBefore you put anything on social media, think how it could be used against you. Fraudsters like to search profiles to find things they can use.