Managing my account

Payments

• How do I make a payment on my account?
• Can I change my payment date?
• What should I do if my payment isn't showing on my account?
• How much do I need to pay you?
• Can I make a payment before my statement’s issued?
• Making a payment: what you need to know

Statements & using credit

• Do you offer paperless statements?
• Can you tell me how your credit accounts work?
• When will I receive my first statement?

Updating my personal information

• Why are you asking me to verify my identity?
• How do I update my details?
• How do I unsubscribe from your emails?
• How do I close my account?