Managing my account

Payments

• Making payments on your account
• Can I change my payment date?
• What should I do if I'm struggling to pay my minimum payment?
• What should I do if my payment isn't showing on my account?
• Can I make a payment before my statement’s issued?
• How much do I have to pay on my balance?

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Statements & using credit

• How does a credit account work?
• I've just placed my first order. When will I receive a statement requesting payment?

Updating my personal information

• Changing your account details
• How do I unsubscribe from your emailing list?
• What happens if I forget my password or account number?
• How do I close my account?