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  2. My Account

My Account

Your statement explained, credit limit information and updating your details

Information on your statement

  • Do you offer paperless statements?
  • When will I receive my first statement?
  • What's my APR?

Help with your statement

  • I need help understanding my statement
  • Can you tell me more about my interest charge?
  • Can you tell me more about my minimum payment?
  • Can you tell me what this entry on my statement means?

Closing your account

  • How do I close my account?
  • My relative / friend was a customer and has passed away; what do I need to do?

Your credit limit

  • Can I decrease my credit limit?
  • Can I increase my credit limit?

Your personal details and preferences

  • How do I update my address?
  • How do I update my telephone number/email address?
  • How do I change the name on my account?
  • How do I update my card details?
  • How do I unsubscribe from your emails?
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