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Customer Service Hub

Important Notice:

We are currently experiencing an issue with the promotional code HELP10.
If customers contact you regarding this code, please offer our sincere apologies and direct them to reach out to us via chat through our Help Centre for assistance.

For more information, click here.

Thank you for your understanding and cooperation.

Additional Support

Money worries
Unexpected life situations and events
Mental health
Serious or long term illness/disability
Fraud concerns

Frequently Asked Questions

Information about the closure of Simply Be Ireland
What is your return policy?

Help Topics

Shopping with us

Information on Simply Be Ireland's closure
Returns

Information on returning items
Payments, financial help & support

How to pay & how to get support if you’re struggling
My Account

Statement guidance and how to update your details
Troubleshooting

What to do if you can’t access your account
Additional Support

Mental health/money/illness/disability and fraud worries
Security information

What to do if you’ve been a victim of fraud & how to shop safely online
Get in touch
Messaging & style guide

Simply Be Customer Service Hub.
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