As of 30 June 2026, items can only be returned if faulty. This doesn't affect your statutory rights.
We'll process your return as quickly as we can, but it may take up to 14 days.
If you paid by card when you placed your order, please allow an extra 5 working days for your card to be credited.
My refund hasn’t arrived
If you returned your parcel more than 14 days ago and you've only been refunded for some of the items, OR you haven't received a refund at all, please contact us.