I’ve already placed an order

Cancellations & amendments

• Can I cancel an order?

Receiving your parcel

• Why haven’t I received my order?
• Why haven’t I received email confirmation of my order?
• I've received a faulty/damaged item, what should I do?

Returns & exchanges

• Returning unwanted items
• Can I use my own packaging to return items?
• Have you received my returned items?
• Getting a refund